A Botswana medical aid administrator
INTEGRATED MIDDLEWAREMedical aid administration · Botswana
Challenge — Manual payment processing, allocation and reconciliation across corporate clients.
Solution — Integrated middleware by Dottess: bank integration for automated payment processing and reconciliation, automated payment allocations, and a corporate self-service portal.
- Measured outcome · letter-backed
- Reduced turnaround in customer onboarding and account reconciliation.
- Status
- Live in production
- Reference
- Signed reference letter on file